• SHIPPING AND RETURNS •
• DELIVERY •
Delivery outside of the territory of Bulgaria is carried out by Bulgarian Posts providing the customer with a tracking number.
Terms of Delivery
Duration of a standard delivery is 1-5 working days for Bulgaria and up to 10 working days or more for destinations abroad.
Please note that depending on the workload and the time for processing and preparation of the orders, there might be unforeseen delays in some cases. We will always strive to prepare and send your orders as quickly as possible.
On the Saturdays, Sundays and bank holidays the deliveries are not performed. You will be notified, in case we are on planned holidays :-)
Please Note:Under certain circumstances beyond our control, including problems with availability, the delivery time may be longer. In these cases we will notify you in advance for the extended period by email. In these cases you have the right to cancel the order or confirm it and accept the new delivery period, or to order other available products.
Cost of delivery
The delivery cost depends on the parcel weight and the country of delivery, the price is calculated according to the tariffs of Bulgarian Posts.
Prices for European countries:
strarting from 4€
Prices for other countries::
strarting from 5€
Important: Please note that the buyer is responsible for any and all duties and custom charges that may occur.
The delivery price doesn`t include insurance. If you want a such, please contact us.
We advise you upon reception of the parcel to check its condition, and in the case of detection of inaccuracies of the product, please contact us within 24 hours.
The customer is obliged to fill in the correct shipping address for the order, a telephone number and an email address, to allow us establish connection with them. Cable Lovers is not responsible if you provide false contact data, e.g. false or invalid email address, postal address, etc.
• DISCLAIMER OF MERCHANDISE •
Your satisfaction is our priority. The customer has the right in 14 days to cancel the goods in case they are not used, they are in their original form and its packaging is not open or disturbed. In this case we will arrange the product return and your refund. The delivery costs are not recoverable, and the transportation costs to return the product are at your expense.
Address for goods return:
ATELIER - CABLE LOVERS LTD.
28 Marin Drinov Str. - Ground floor